Return Policy / Shipping Policy

Return Policy

Hello Dolls due to the pandemic, our main priority is the health of our families, teams, and customers. We are not accepting exchanges or returns until further notice due to Covid-19. Thank you all for your support! Please stay safe and healthy.

Shipping Policy

Dolls, please be aware that all orders are processed within 2-3 business days. Not including weekend sales or holidays.

• Order ships within 3-5 business days after order has processed.

• All orders placed on Friday after 12PM EST will begin processing on the next business day.

• Please note any Pre Order item will result in shipping delays as the item will be available to ship at a later date.

Kurvy Dolls is Not responsible for any delays in delivery caused by lost, stolen, and unclaimed packages, or incorrect shipping address. Please make sure that your shipping information is correct to avoid a delay in your order's delivery date.

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